Last Updated: January 2026

Delta Rubber Imports (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or make a purchase from us (collectively, the “Services”). Please read this policy carefully. By using our Services, you agree to the practices described here.

1. Information We Collect

Information You Provide to Us

• Account details such as your name, email address, phone number, and password
• Billing and shipping information, including your address and payment details
• Order history and preferences
• Communications you send us, such as customer support requests or reviews

Information Collected Automatically

• Device information, including IP address, browser type, and operating system
• Usage data, such as pages viewed, links clicked, and time spent on our site
• Location data, where permitted by your device settings
• Cookies and similar tracking technologies (see Section 4 below)

Information from Third Parties

We may receive information about you from payment processors, shipping partners, marketing partners, and publicly available sources.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including payment, shipping, and returns
• Create and manage your account
• Respond to customer service inquiries and requests
• Send order confirmations, updates, and service-related communications
• Personalize your shopping experience and recommend products
• Send marketing communications, where you have opted in
• Improve our website, products, and services
• Detect, prevent, and address fraud, security issues, or technical problems
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, such as payment processors, delivery partners, and IT vendors
• Marketing and analytics partners, to help us understand and improve our Services
• Legal and regulatory authorities, when required by law or to protect our rights
• Business transfers, such as a merger, acquisition, or sale of assets

All third parties we work with are required to handle your information responsibly and in accordance with applicable data protection laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and analyze site traffic. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Services.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Restrict or object to certain processing of your information
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information in Section 10 below.

8. Children’s Privacy

Our Services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

• Phone: +44 1905 613 500
• Email: info@deltarubberimports.com
• Address: Arthur Drive, Hoo Farm Industrial Estate, Kidderminster, DY11 7RA, United Kingdom